Privacy Policy
Privacy Policy
Effective Date: July 2023
At Expert HVAC Murrieta CA Company (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have about your personal data. By accessing or using our website (“Site”), you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect both personally identifiable information (“Personal Information”) and non-personally identifiable information (“Non-Personal Information”) from you.
A. Personal Information:
– Contact Information: Name, email address, phone number, postal address.
– Service Requests: Information about the HVAC services you request, including service location and details.
– Account Information: If you create an account with us, we collect username and password.
B. Non-Personal Information:
– Usage Data: Information about your interactions with our Site, such as pages visited, actions taken, and the referring website.
2. How We Use Your Information
We may use the collected information for the following purposes:
– Providing Services: To fulfill your HVAC service requests and communicate with you about your requests.
– Customer Support: To respond to your inquiries, comments, or concerns.
– Site Improvement: To enhance and personalize your experience on our Site.
– Marketing: To send you promotional materials, newsletters, and offers that may be of interest to you.
– Analytics: To analyze usage patterns and improve our services and offerings.
– Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. Sharing Your Information
We may share your information with the following parties:
– Service Providers: Third-party contractors and service providers who assist us in delivering our services.
– Legal Requirements: When required by law or in response to legal processes.
– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
– Consent: With your consent, we may share your information for other purposes.
4. Your Choices
You can exercise control over your Personal Information:
– Opt-Out: You can opt out of receiving marketing communications from us.
– Access and Correction: You can access, correct, or update your Personal Information through your account settings or by contacting us.
– Deletion: You can request the deletion of your Personal Information, subject to legal obligations.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we recommend reviewing their privacy policies.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect Personal Information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting on this page.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us.
By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.